Reduces email. Boosts employee interactions, particularly across teams. People love using it. Speeds up knowledge transfer. Awesomely configurable.
Users tend to let it distract them heavily. Not always the right tool for the job. Encourages a culture of interruptions, multi-tasking, and low-fi communication. With discipline, these cons can be mitigated. We’ve blogged about it.
Sync your data to Salesforce and track your team as they move work forward. Set goals for timelines, response/cycle times, work in progress, and more. Any process, any object in Salesforce.
