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Supported Application:

Zendesk

Pros:

The gold standard, most agent-friendly UI for email-based support. Integrates cleanly with Salesforce. Powerful triggers and automation available.

Cons:

Weaker for website-chat based support. Time intensive to implement and integrate.

Muse Operations specializes in implementing and integrating applications for running Operations teams.


Chat with us about how you might use this app with your team
Zendesk
Starts at $19/month

Also: Set SLAs for this app

Sync your data to Salesforce and track your team as they move work forward. Set goals for timelines, response/cycle times, work in progress, and more. Any process, any object in Salesforce.

Flowdometer: set timeline SLAs for
Zendesk
data in Salesforce
See the Flowdometer Demo

Free Tools for This App:

Zendesk

Demo

Zendesk
Substitutes and Compliments

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