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Mavenlink

Muse Operations specializes in implementing and integrating applications for running Operations teams.


Chat with us about how you might use this app with your team
Mavenlink
$49/user/month

Also: Set SLAs for this app

Sync your data to Salesforce and track your team as they move work forward. Set goals for timelines, response/cycle times, work in progress, and more. Any process, any object in Salesforce.

Flowdometer: set timeline SLAs for
Mavenlink
data in Salesforce
See the Flowdometer Demo

Free Tools for This App:

Mavenlink
None found. Chat with us to suggest a tool for this app

Demo

Mavenlink
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Lessons Learned in Software

From Our Blog:

Blog
Post by 
Michael Muse
Oct
28
in
Guides

How to Build a Snooze Button in Salesforce in 30 Seconds

Snooze Opportunities In Salesforce, or snooze Cases in Salesforce. Create a Snooze button for any object, and roll it out to your whole team, in thirty seconds. It's easy and it's also best practices!

Read More
Sep
3
in
Guides

How to Assign Fulfillment in Salesforce

Our guide on how to Assign Orders for Fulfillment in Salesforce - how to think about the tradeoffs between speed, fairness, escalating orders for VIP customers, assigning based on customer tiers, territory-based assignment, etc. We also run through doing order triage using round robin assignment, or pull-based assignment using an unassigned queue, whether using Opportunities or even Custom Objects.

Read More
Sep
2
in
Best Practices

My Two Biggest Mistakes in an Operations Job

Does your operations team have to be superheroes just to keep the business running? Does it feel like your pursuit of a business metric or KPI has lost sight of what makes your customer happy? Does your company work with a third party as part of fulfillment? Learn from Harrison Johnson as he recounts some of the biggest mistakes from his time running Partner Management at Managed by Q, and the lessons he learned to align his team to fulfillment and happy customers.

Read More